Uber complaint: Criminal act

Complaint from Solzad reported on 03 February 2021 about Uber

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My complaint:

October 2019.
Uber takes us to the train station bound for Paris.
He failed to reach our destination due to heavy traffic and lack of knowledge.
We walked 2 km, but made it to the station in time.
A few hours later somebody broke into our house.
We became victims of a burglary.

Suggested solution:

I contacted Uber three times.
They simply ignored me.

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