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Uber complaint: CHarged for cancelled fair when the driver told us to do it.

Open 129 views Public Transport

Filed 5 Mar 2022 by Michelle

We couldnt get a normal fair so booked a shared fare, when the driver arrived he told us that we hadnt booked 2 people, I advised that I hadnt been given the option. He tried to look where that option was but couldnt help and didnt know what to do except tell us the cancel the fair.
Today I received an email advising we had been charged $7 for that cancelled fair!!!!

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