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Uber Eats complaint: Wrong Delivery. Flippant Driver

Open 263 views Fast Food / Delivery

Filed 21 Mar 2021 by Sandra

I placed an order from a Restaurant for deliver by Cupboard. The driver delivered someone else’s order. Hunted the driver through the Uber Eats Application. She blamed the restaurant, advising that I needed to contact the restaurant, I did that. They blames UBER for giving them the wrong order number. The restaurant advised that they would replace the order. The driver was told. almost an hour later, driver has not picked up the food and I have no way of contacting the driver to find out when to expect my NOW cold food!!!

I am so angry at the level of incompetency. I feel ripped off by this driver! NO communication or follow-up to resolve the problem!!

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