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Uber Eats complaint: Waited over an hour and a half

Open 142 views Fast Food / Delivery

Filed 25 Feb 2022 by LaVerne

I received a review after the delivery was finally made asking if it was helpful and No, it was not helpful, would you want something that took over an hour and a half to deliver? It was Starbucks coffee and we just needed to pick up during a busy day in the Doctor’s office. Starbucks is less than a half mile from our location and I could see the driver’s location from my phone, which said 1 minute after pick up. I could see he was at our facility and the next look he was going in the opposite direction miles away from where he should have been. I tried calling and he did not pick up. This is definitely unacceptable, and I would like a refund for the poor service and undrinkable coffee.

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