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Uber Eats complaint: Refused promotion code and banned from using any other promotion code for life

Open 553 views Fast Food / Delivery

Filed 3 Feb 2021 by Kieran

On February 1st 2021 I made an uber eats account. At the time a promotion code was available. The promotion was for £15 off your first order with uber eats. I live in a shared house and most of the people I live with had used this promotion so it came as a shock when I went to pay for my order and a window popped up saying I cannot use this promotion code nor can I use another ever again because I have violated their terms and conditions. I had never used the app before, how could I violate any terms and conditions? After messaging them direct through the app
I was told nothing can be done and after asking several times, the advisor would not give me the complaints procedure, nor would he tell me how I can file a formal complaint.

Promo code: UK21PM

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