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Filed 25 Jan 2022 by Fuyi

I ordered food at Uber eat, their system accepted my order but I noticed that the driver was driving to the wrong direction and contacted him, he said my place is far he can’t deliver to me and doesn’t understand why was accepted and he will cancel the order. I have been begging for my money to be refunded with no luck, they said is more than 48 hours and are unable to refund me. I really don’t understand as they cancel the order themselves but not refund my money.

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