Uber Eats complaint: Received wrong food

Name: Received wrong food
Item: Uber Eats
Author: Andrea

Open 12 Apr 2021 315 views Fast Food / Delivery

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Filed 12 Apr 2021 by Andrea

On Sunday, April 11, 2021 I placed an order for KFC. We ordered 12 Tenders meal. The total cost was $24.00. Instead they sent me a bucket with 6 wings and 6 legs. Which I did not order.

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Case details

Status: Open
Company: Uber Eats
Filed: 12 Apr 2021
Desired resolution: I feel I should be refunded $24.00 for the order of 12 tenders meal. I should not have to pay for it. I submited a picture and everyone yestersday, and I have not received a credit back on my credit card. If I do not get a response soon, I will not be using this app anymore.
Problem: Wrong chicken order delivered
About: chicken meal
At stake: $24
Dealing with it for: 1 day

Progress

Filed
Company notified
Company replied
Resolved

12 Apr 2021 Complaint filed and published
12 Apr 2021 Message from Bizzy: we notified Uber Eats about this complaint.

See all 737 Uber Eats complaints

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