Uber Eats complaint: Part refund for missing food delivery
Filed 4 Apr 2022 by Gavin
I ordered food from McDonalds Sunday morning totalling £26.97. When it arrived, I received absolutely nothing of what I had ordered. The only thing I received was a Fish Finger Happy Meal (which I hadnt ordered and I dont like fish). I rang the driver who put the phone down on me. Contact uber support who apologised and refunded me £16.93. I contacted them again to ask where the other £10.04 was, to which I get a standard reply saying We can see we have already refunded you – No further response needed
I tried again and got the same response. Well its absolute bullshit. And fraudelent. Please explain to me exactly what I am being charged £10.04 for? To repeat. My order was £26.97, and I received none of it. I want the £10.04 refunding to me ASAP.
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