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Uber Eats complaint: order never delivered

Open 132 views Fast Food / Delivery

Filed 26 Jan 2022 by James

We began to use Uber Eats in Marselle a week ago, experiencing no problems for our first two deliveries on January 21 and 23( each for a total of about $50 including tips and in euros). The deliveries were made to the door of our apartment on the 7th floor at 11 parc Mermoz, 13008 Marseille. We again ordered on January 24 for a total of €47.62 ( about $54) but the delivery never arrived. The delivery fellow had a problem finding our building and spoke with us by telephone. We assited him as we could and he found the building but said he had no more time allowed to make the delivery to our door and requested we descend so I ( I’m 86 years old) went down to the street level immediately but there was no sign of him or the food .And no news since..

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