Uber Eats complaint: Not getting a refund for food that I’ve not received.

Name: Not getting a refund for food that I've not received.
Item: Uber Eats
Author: Aimee

Open 10 Jun 2022 156 views Fast Food / Delivery

Filed 10 Jun 2022 by Aimee

There has been multiple times now where I’ve ordered food and not got the full order and Uber eats refuse to refund me for the missing items!

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Case details

Status: Open
Company: Uber Eats
Filed: 10 Jun 2022
Desired resolution: I want refunding for the amounts they owe for the food I've not received. There's been countless reports to them about this and they do not help and refund what's missing.
Problem: Missing items repeatedly not refunded
About: food orders

1 comment

Greg Patterson 1 Nov 2022

I have ordered food from UberEats and not got the order and also UberEats said they have not charged me but I contacted my bank and they explained that I have been charged and no money has been sent back to my account.
I have been trying and trying to contact UberEats and have falling on to dead ends.... What on earth is this??? UberEATS has dealt with this customer very unprofessionally and it is so upsetting and embarrassing as I ordered for guest visiting.

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