Complaint: Food never arrived

on 14 February 2021 about Uber Eats in category Fast Food / Delivery / Takeaway

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My complaint:

Our order never arrived. I spoke to the driver on the phone and he could not find the address despite getting a post code and other nearby businesses he could have searched for.
I was charged anyway and am unable to contact any one at Uber eats. Just several untrue automated messages.
Order C9674

0 0 votes
Justified complaint?

Suggested solution:

I am due a refund and apology.

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