Uber Eats complaint: False Advertising for delivery times

Name: False Advertising for delivery times
Item: Uber Eats
Author: adarsh

Open 31 Jan 2021 278 views Fast Food / Delivery

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Filed 31 Jan 2021 by adarsh

I already pay $10month for an Uber pass, yet my deliveries are frequently combined with others to keep costs low- however the service fee has only been going up recently. The delivery time is displayed as 20-30 minutes, but after I actually place an order it changes to say latest delivery by (60 minutes from now), and it frequently takes even longer than that.

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Case details

Status: Open
Company: Uber Eats
Filed: 31 Jan 2021
Desired resolution: compensate more for delayed deliveries, advertise more realistic delivery times
Problem: Shown delivery times far shorter than actual
About: food delivery pass

Progress

Filed
Company notified
Company replied
Resolved

31 Jan 2021 Complaint filed and published
31 Jan 2021 Message from Bizzy: we notified Uber Eats about this complaint.

See all 737 Uber Eats complaints

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