Trulieve complaint: Delivery charged 15 dollar fee over a $236.00 order when they promote no delivery fee over $200
Filed 7 Mar 2023 by Justin
I’ve contacted trulieve customer service 3 times about a $15 delivery fee applied to my delivery order over $236.00 when they offer a no delivery fee for products over $200.00. They offered me twice a $15.00 store credit and said it would take 24 hours to be approved. I contacted them a third time to find out it wasnt approved and the agent in chat told me they would forward this issue to management to investigate the situation. I took screen shots for proof and will send to those who can help get this issue fixed. Overall pretty bad customer service
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