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Tripmonster complaint: They haven’t issued my refund

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Filed 5 Sep 2022 by Abdoulaye

I booked a flight with them but since the lay over was too long i asked to find me a better ticket. But they did not find it. I had to book another flight with them. Note that the first ticket was $900 (the one I requested the refund) and the second one $600. I have been trying to get the refund for more than a month. At first they told me it would take a month then they stopped replying my emails. And they when I call them they say 60-90 days. What kind of company is even this. They be saying they can’t do nothing and that I gotta contact the company. And the company also say they can’t do nothing.

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