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Trip.com complaint: Bad service

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Filed 21 Dec 2022 by Nur

I booked flight through trip.com(pakistan airline round trip from kuala lumpur to islamabad).
I received notification that my flight was rescheduled however it misconnection from kuala lumpur to islamabad..theres no option given by this agent..
I contacted them since 1st december to stop at lahore since the flight is not connected at all from lahore to islambad but theres no answer until now(21stdec)..
They keep asked me to wait and wait..hello my flight supposedly to fly on 25th dec..its unacceptable at all..multiple time i urged them to give me ation ticket, they keep promised me to call back..to email me but still no result until now.
So irritating!!!
please guys!! Please avoid to book or dealing with this untrusted agent.

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