Travel2be complaint: Refund for flights cancelled by Travel2be due to Covid in 2020

Complaint from Crina reported on 18 June 2023 about Travel2be

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My complaint:

Several booking from Australia to Europe different locations. Never been able to contact as Travel2be never answered my emails.

[Ticket 3373971] Cancellation due to pandemic of coronavirus
Inbox
Holiday

Customer Service cust.serv@travel2be.com via email.travelagency.tech
Mar 14, 2020, 9:19 PM
to me

Site: au.travel2be.com
Subject: Cancellation due to pandemic of coronavirus
Text: Restriction of travel and high danger for contamination
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Phone
0416928048

Creation time
2020-03-14 10:49:13
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Method of payment: Card Type
Cardholder name: crina baricz
Card: Visa Credit Number: xxxxxxxx2839
Expiry date: 5/2023 Total amount: AUD4,219.09

Suggested solution:

Reimburse the value of all bookings

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