TracFone complaint: No refund as was told I would receive
Filed 2 Feb 2021 by Gary
Ordered a phone for Xmas for my husband on-line and then tried to cancel the order. TracFone told me that I could not cancel but to send the phone back for a refund or deny the package. I sent the phone back as was not at home when it arrived but they only refunded the phone and not the minutes that I purchased with the phone. (Was not a bundled package). Same phone number that he always has had. Ordered a smart phone instead of a flip phone the next day and that is what he is using. Have been a customer of track phone for years.
Report
Discussion
0 comments
No comments yet. Been through something similar with TracFone? Start the discussion above.
More TracFone complaints
View all 67CANNOT MAKE INTERNATIONAL CALLS
For the last two month with our two Tracfone we are incapable to make calls to France while we have…
Defective phone want to cancel order
Spent in excess of 10 hours trying to cancel a replacement of order 35761671. Want credit not replacement phone
Deception
I wanted to port the number to a newer phone due to changes in technology. They assured me there would…