While UPS efficiently handles millions of global deliveries daily, complaint data from our community has flagged several recurring issues with how some of these packages are handled and delivered. Common complaints include packages being damaged in transit, incorrect or failed delivery attempts, and unresponsive customer service. Customers also report drivers not following delivery instructions and issues with excessive fees.
To avoid these issues, we strongly advise customers to provide clear, detailed delivery instructions and monitor their packages tracking information closely. If problems arise, contact customer service right away, document all interactions, and gather proof such as photos and videos to support your case. Additionally, consider purchasing insurance for valuable items to protect against damage or loss.
Do you have a dispute or had a bad customer experience with TomTom? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to TomTom.
Our sentiment meter has detected that TomTom complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with TomTom, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 26, 2025
We have received 0 complaints about TomTom over the last 12 months. The graph below shows a monthly breakdown.
Curious about TomTom's track record in addressing complaints within the Consumer Electronics, Software category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of TomTom. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of TomTom by calling 1-877-757-7137. If you want to reach out to TomTom through their own website, you can use their contact form.
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Helpful experiences shared by verified TomTom customers. Search, discuss and connect with other people in our community.
Complaint from Johnno on 09 December 2023 about TomTom.
I purchased a navigation device in June this year, after 2 months it stopped charging. So curry’s sent it to TomTom for repair. Upon sending it back TomTom lost my device. Upon contacting tom Tom about this they replaced mine... Read more
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