Tim Hortons complaint: very unprofessional manager
Filed 7 Nov 2021 by christie
my coffee was cold,, the manager said that was my fault because I ask for four creams, that is my usual order at a different location, never cold. She offered to remake the coffee but said it would be cold as well. I said I would like a refund. she became very irate and started screaming over top of me while I was talking, I ask her not to act like that as I have 3 children in the car. She was screaming HOW DID YOU PAY FOR THE COFFEE repeatedly. I calmly replied, why don’t you ask the cashier? I am just amazed that in this technical era, that I would have to have cold coffee!
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