Ticketmaster complaint: Refusing to refund 253.50 for a concert that was cancelled dt covid pandemic
Filed 15 Sep 2021 by Carol
In 2019 I purchased 4 tickets to Jo Jo Siwa concert it has been rescheduled a couple of times not anything I had control over at all but the newest reschedule date is on a day that I have to take my granddaughter to a gymnastic meet now and they are refusing to refund my money because the window of opportunity has passed.!!! Really since it was cancelled and rescheduled then the refund window should have moved up with the new reschedule date. They can’t just re-schedule a concert not knowing my schedule that is in conflict with the new reschedule date and then tell me I can’t have a refund.
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