Ticketmaster complaint: Refuse to offer refunds
Filed 3 Jan 2022 by Penelope
Very disappointed in Ticketmaster’s handling of my refund request. Apparently they don’t offer refunds. Took out their recommended insurance for the event who are also refusing to refund, so what was the point?
When I chased Ticketmaster up about my refund, I got an automated email response saying the event had now passed, so can’t process anyway. How frustrating! Can’t even offer credit on account.
Must become more flexible and adaptable to customers circumstances.
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