Ticketmaster complaint: Refund not provided
Filed 24 Jun 2022 by Nahaal
I purchased over $700 worth of tickets for a group. Event got cancelled. Waited 30 days for refund. No refund provided. Spoke to chat agent on account and they are saying a credit was refunded back weeks ago and they provided the last 4 digit of the card it was applied to, which the digits were foreign to me and INCORRECT. I’m floored, disappointed and going through major anxiety because I have to owe people money. I’m trying to get them to do a investigation but this has taken so much time I don’t know what to do. This is borderline theft.
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