Ticketmaster complaint: Never received my tickets

Name: Never received my tickets
Item: Ticketmaster
Author: Michael

Open 22 Mar 2022 106 views Entertainment Company

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Filed 22 Mar 2022 by Michael

I purchased tickets for a Blondie Concert (ation 26-32704NY2.). The tickets were never sent to my account. I contacted customer service to resolve. Dealt with a Herna C. After over 2 weeks she was unable to deliver these tickets to my account and would not e-mail them to me. When I asked for a refund since she was unable to deliver the tickets she said she could not do that.

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Case details

Status: Open
Company: Ticketmaster
Filed: 22 Mar 2022
Desired resolution: Either e-mail the tickets to me or issue a refund.
Problem: Tickets never delivered to account
About: concert tickets
Dealing with it for: 2 weeks

Progress

Filed
Company notified
Company replied
Resolved

22 Mar 2022 Complaint filed and published
22 Mar 2022 Message from Bizzy: we notified Ticketmaster about this complaint.

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