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Ticketmaster complaint: Eric Church Rescheduled a Sat concert for me on Sunday- Refund not Processed

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Filed 5 Aug 2022 by Dina

I had Eric Church concert tickets directly through Ticketmaster for a Sat night and it was cancelled last year and rescheduled for a Sunday. I chatted, emailed and called to request a refund and it was ignored until today. I was told i missed the refund date ( which was untrue). I now live in a different state and i would like my tickets refunded in full. I also question how a Sat night concert is rescheduled for Sunday ( when there is a Sat concert). the concert is in a resort location and did live 4 hours away. I am unable to sell the tickets on Ticketmaster as well. They can’t answer why??

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