Ticketmaster complaint: Closed loop on site prevents getting help
Filed 19 Sep 2022 by Susan
I needed to change my email address on the account. Since then, I can no longer access my tickets on multiple devices. I found them on one. I am sure that it has to do with Ticketmaster giving me multiple accounts. I tried calling: voice msg states no phone customer service. I tried to send a message but the site puts me in a closed loop so I can’t contact anyone. I tried unloading the app on my phone and reloading and signing in with new info–account there but no tickets.
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