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Ticketmaster complaint: Assigned different seats than requested.

Open 118 views Entertainment Company

Filed 5 Jan 2023 by L

I requested 4 particular seats along an aisle for easy access. As I checked the seat selections off, the Row S Seat Nos (in the 30’s not in the 40’s) showed up on my order screen. On the page where you must submit your order, there is no mention of actual seat numbers purchased, only the total number of seats purchased. This page does not disclose fees taxes included in the total bill. At this point, you only know that the seats cost $85 apiece, yet they actually cost $25 more! As soon as I placed the order, I was told that my Seat Nos. were 41,42, 43 44 no refunds were allowed, I was immediately advised that I could transfer my seats for $10 each. How is legal? Ticketmaster made the change now wants to charge me more to buy what I originally purchased?

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