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The Salvation Army USA complaint: THE DAMAGES I HAVE SURVIVED

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Filed 5 Jun 2021 by Renee

I am a resident of Colorado springs CO but the only two shelters there will not accept a power wheelchair on to their campus February had below freezing dangerous cold for a time lasting 3 weeks soi had to find shelter and that’s why I’m here. I had been on the list in Colorado springs for section 8 housing close to a year and a half when I arrived and was at number 26 when I arrived in Denver, since then I’ve been in 3 P, A, R, COVID shelters theymove me randomly and I am lost no matter where I go here so I can never seem to access the things I need for daily living but I had a plan in place and a way to accomplish it already enacted and that was to secure permanent housing in the springs for myself the staff at these covid shelters have caused me to lose my housing opportunity destroyed my belongings depleted all of my much needed finances and enabled physically dangerous situations to be experienced. They had and still have bed bugs at the site I am located in now they shipped me out almost a month ago just as I was working with one of the case managers here to finish up the paperwork for my section 8 application in Colorado springs. I only left case manager one thing to do everything else was done by me and had to have the deadline for completion extended twice while waiting for my socially security card to arrive in the mail.Case manager never returned any calls never responded to emails and card card say unsent for almost a month I happened to run into her at the place I was relocated to and she promised to go pick up the card and bring it back because I was not going to be granted anymore extensions for section 8 application she quit her job never even gave me so much as a phone call and caused me her and the insect problem caused me to lose my housing I was in the mean having to replace all of my clothing and wedding because along with the bed bug infestation they also have an infestation of dust mites and I had no way of laundering them to remove the microscopic insects from every item I had left to my name so I spent the money to replace everything that was damaged by all of the insects that were and are present at the motel when I was shipped out to allow for treatment of the site I was told to pack what I would need o er 3-4 days and I was there a month so yesterday they gave me 7 minutes with no previous notice to pack up my things and be shipped back to the other site and I must stress that I am injured the car that crashed into me caused me to to have broken ribs I bit my tongue nearly in half I panicked and demanded to return to the shelter because I’ve been stranded outside lost many times and they will never lift a finger to help and I had to leave the wheelchair behind and go on the ambulance to be seen and checked out but I don’t trust the people that work and claim to be there to help because of the way they have blatantly lied and pretty much insinuated blame toward me for the problem at hand no to mention they repeatly have shown that they do not care about my physical wellbeing or any damage to myself of my property when they enact theur agendas depending on what they may be at the time. They have placed all the financial physical and almost social responsibily on me in every way and all of the new clothes and bedding I had to buy had to be left behind ultimately because your employees absolutely refused to help me lift the bag onto my wheelchair i am simply too injured life the bad alone and to add insult to injury the dust mite infestation hasot been resolved I can’t get them to even send a housekeeper in to vacuum they refuse to even move me to another room in the motel and every avenue I have asked for some sort of help with is answer with a refusal so they haven’t done anything to take control or responsibility for the insect problem here they have pretty much every dime and possession I had left after losing my home of 30 years and now I have no where to go home to in Colorado springs and no mo ey to replace the things I bought to replace the things they destroyed they are rude condescending and apathetic when I try to address any of these issues and I found that also they had just thrown away all of the towels and hygiene items I had just bought before I was shipped out and the response I received about this was to lie and say I was told to take EVERYTHING with me again my case manager said she would personally put my belongs in a safe place and keep them for me I want to also inform you that Franklin D. Azar and associates are handling my case as far as being injured by the car hitting me I had the right of way and the lady was very nice about it and i believe she was ticketed but I don’t know what I am going to do now I may end up being without a home for another year or who knows how long because of the actions of your employees and their horrible treatment of myself and tactics the resort to to escape any real responsibility for the problem they knew had existed is downright shameful this is supposed to exist to help people not hinder harm and ruin them this is my formal complaint and I want something done about it or I will get it to a person or group that will hold someone accountable. THANK YOU

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