The Salvation Army USA complaints
The Salvation Army USA complaint: Harassed
Filed 26 Feb 2021 by Chloe
On Thursday, February 25th I was shopping for birthday presents for a needy family. I came across a posting that a woman needed gifts for her 17 yr old foster daughter and since I was 17 when I got into foster care, I felt a calling to help. I love The Salvation Army in St Paul MN. I have found some great things for my home as and gifts for others. As I was shopping, I didnt plan on grabbing much. I didnt grab a cart because I didnt think I would need one and also, germs. I ended up finding quite a lot of things. I inspected them all and estimated my total and noticed a dress that I was going to gift was ripped so I returned it to the rack, piled up all of my items neatly on a tray and began searching for another dress as I had already told the mother I was going to get a dress. As I was searching a worker came up to me and told me I needed to leave. I said “Oh Im sorry, is it already closing time?” I hadnt heard any announcements. He said “No, you just need to purchase your items now or leave.” I was really confused and asked why? He said a couple employees said I was being suspicious. I was extra confused now because I was wearing yoga pants, a thin and tight sweater and wasnt even carrying a bag, just a fanny pack and there was absolutely no way I was hiding anything. I told him I was trying to find a dress quick and then I was ready to check out. He proceeded to grab my tray of items and threw it carelessly into a return cart as I desperately tried to find a dress. I wasnt able to find a dress because I didnt want my items put back. I went over and grabbed my items out of the return cart to purchase and kept asking why i was being kicked out if I had not been doing anything wrong besides carrying my things around under my arm and returning a couple items in the wrong spot. He had another female employee check me out who apologized for his behavior. I asked if there was someone I could call and all he said was that he was the manager. He was super uncooperative and very rude. I felt super attacked and harassed during this trip and am very upset about it as this was my favorite thrift store and now I cant even go there without being accused of stealing for walking around with my items for too long. Nor do I ever want to support this ignorant man who lacks any sort of common judgement. I was so upset I was shaking. I was trying to help a family in need last night and this was a real slap in the face to me.
Report
Discussion
0 comments
No comments yet. Been through something similar with The Salvation Army USA? Start the discussion above.
More The Salvation Army USA complaints
View all 311Very rude and unprofessional
Hello there I went to your Fulton location and your one cashier was extremely rude…I understand it was close to…
Covid 19
Was told could not enter store because Captain said masks were needed. I asked to talk to Captin and was…
Medical condition
I was told I couldn’t shop without a mask after telling them I have a medical condition.