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The Salvation Army USA complaint: Cashier Refused to Honor Priced item(s)

Open 198 views Non-Profit

Filed 26 May 2021 by Norleen

There were three aluminum coldhot thermal cups on the cupsglassdish shelf, with no prices. I took them to the door where the staffs receivesort and price items. One of the staff priced the cups and handed them to me. I decided to only purchase two of them. At the check out, Sharon, the cashier, said these are priced wrong. I told her Sandy and other workers, looked at them and priced them. Then she preceded to tell me they were priced wrong and couldn’t cell for that price (.99 and 1.99). I went to the back and informed Sandy what Sharon had said. Sharon kind of shook her head in disappointment and mentioned they have had issues in the past pricing items. I put the cups down and said to her that I didn’t want the cups. As I was paying for my other items, Sandy brought the cups to the cash register and asked Sharon to go ahead and let me have them for that price. Sharon refused to sell me the cups for that price and said that she brought them in this morning and knew their values. After Sandy refused to argue with Sharon she took the cups to the back, Sharon went on to say that it was her responsibility to price items and that she was the only one knows how to price them. She said that she had been there longer than anyone, in which, I knew was not true, and that the reason she priced everything. She went on and on and on, I tuned her out paid for my items and left the store. I went to the back door and expressed my thoughts to Sharon about what had just happened in the store!!

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