Texas Roadhouse complaint: Lack of Compasion

Today 6/18 my son and his fathers family went out for fathers day, my son wears a retainer he takes it out to eat he left it on a napkin on the table. They all ate, paid and left my son forgot to put the retainer back in his mouth once his father noticed he notified the staff left his name and number. I called to see if there was anything more we could do and if anyone had searched the trash yet? I was told no I asked if there was anyway I could go an search myself I was transferred to a manager I asked again if i could go in and search the trash for my sons retainer and was told that wouldn’t be possible I asked if anyone looked yet she told me it was to busy to spare anyone to search the trash. I asked If she could have someone empty the cans an bring the bags out back so i could search myself and was told no again, and that it was to busy for anyone to do that and that I could come back in morning to search. I pleaded that it would be to late and would be lost for good, she placed me on hold to ask the regional manager and came back with a no again. Now retainer’s arent cheap not that, that is her concern but she still gave no solution other than come back in the morning. Now we were on the phone for 5-10 minutes and in that time she could have had someone empty the cans an i would could have searched myself in order to not inconvenience anyone from the task. But no compassion was given, this was very upsetting to say the least. Please do better Smithfield.