Complaint: closing when it says 24 hour open 7 days a week

on 18 March 2019 about Tesco in category Supermarkets

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My complaint:

hello, there is a small TESCO brunch in trafalgar square in london. it says open 24 hour 7 days a week, but i do not why the security guard lock the door to any customer every sunday at 1 am, and the security does not allow anyone getting inside to do shopping, and the bunch reopen again about 5 o clock am. so that means Tesco is closed for  3- 4 hours. Why? does the security has power to close the door to the customer, when on the door it says open 24 hour 7 days a week.? i got a feeling that the security guard does not act with responsability.

kind regards sergio

Desired solution:

what i would like to respect the opening time, if tesco brunch in trafalgar square says open 24 hour a da 7 days a week, it should be open and respect the time

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7 months ago - We have posted a tweet about your new complaint about Tesco

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