Tap 2 Bill complaint: Charges not subscribed to.

Name: Charges not subscribed to.
Item: Tap 2 Bill
Rating: 1
Author: Josephine

Open 26 Oct 2020 305 views Telecom

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Filed 26 Oct 2020 by Josephine

57 charges of £1-50 applied to my wife mb account over 5 months. June to October.
Totals £85-50
She has no knowledge of these and did NOT subscribed to them. She is 80 and has severely restricted sight.

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Case details

Status: Open
Company: Tap 2 Bill
Filed: 26 Oct 2020
Rating: 1/5
Desired resolution: Total refund with interest.
Problem: Unknown recurring charges on mobile account
About: mobile billing charges
At stake: £85.50

Progress

Filed
Company notified
Company replied
Resolved

26 Oct 2020 Complaint filed and published
26 Oct 2020 Message from Bizzy: we notified Tap 2 Bill about this complaint.

See all 18 Tap 2 Bill complaints

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