Takealot.com complaint: Utter Bad Service from Returns Department
Filed 25 Oct 2022 by Tineka
My Return was logged on the 07.10.2022, still up and till today I have NO feedback on the progress on my return.. Only update is op the 13.10, where the unit is by the evaluation facility.
Phoning in for assistance on the 24.10, and getting told they will escalate and provide feedback. After following-up 3 times and still NO feedback. Phoned in again on the 25.10, speaking to a lady (i have her name) and then asked to be put on hold while she gets feedback, whereby another lady answers and in the end thinks its a major joke.
This is utterly bad service from Take A Lot, which makes me not want to utilize them anymore.
If i have NO feedback by the 28.10 (Which is apparently my 21-days….) then i will be going further and want to speak to someone higher-up…. No customer is a joke, if they pay your salary!
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