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Takealot.com complaint: Requested Stock Return MissingStolen!

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Filed 21 Nov 2022 by Sales

We are a seller with Takealot.com. 3 Months ago we were asked to remove excess stock from Takealot’s Cpt and Jhb DCs during their initial stocktake. We were informed that Takealot would arrange deliveries as it was not convenient for us to collect. To date, we have not received our stock back. For 3 months we have repeatedly emailed and telephoned asking for this. Takealot claim they have returned our stock, but the PODs provided are false! We have asked repeatedly for management to contact us, but no one has. We consider Takealot in breach of the SLA with our company. We URGENTLY DEMAND ACTION! We wish to put in a CLAIM against them. Please assist us URGENTLY! Thank you

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1 comment

  1. Susan Scheepers

    I am also a seller on Takealot. The service is pathetic, agents are RUDE and DISINTERESTED and you simply get sent from Pillar to post. Management hide behind call centre staff and I have just been told by an agent that they are not allowed to give me the manager's name. What, so how do you escalate? My stock is missing and no-one cares

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