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Takealot.com complaint: REFUND PAID INTO WRONG ACCOUNT

Open 151 views Retail Company

Filed 30 Dec 2021 by Tania

I applied for a return and a refund. I called Takealot to request they pay it into an alternative account not the one from which I made the payment. They said that they will contact me to the banking details before the transfer. I did not receive a call.

I then called again and gave the banking details. Then I was informed today that the money had been paid into the wrong account when I provided all the relevant details to them.

TERRIBLE SERVICE !!!
I AM APPAULED.
PLEASE DONT BUY FROM THIS COMPANY.

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