Takealot.com complaint: no customer service

placed an order on 25th of November 2022. delivery date scheduled for the 6th of december 2022. ALL items where shipped on the 4th of December. here comes the fun part the 6th comes no delivery, the 7th comes no delivery, on the 8th they decided to split my order which was all shipped together on the 4th of December into 3 different shipments, i get a partial delivery and the items delivered wasnt even all the items listed on the app. the other 2 shipments was then rescheduled for the 9th. I made arrangements as some of the items ordered had to go to George and had a lift opportunity for it on the 7th of December but that couldnt happen so due to the negligence of Takelaot i have to arrange for a courier to take the items to George which is costing me money. i had to work from home the entire week as they couldnt deliver my items costing me time that i could have been at customers. i even offered a couple of times to go and collect my items myself but they dont even answer that request just ignore it. the only compensation that one is getting from takealot for all the inconvenience and extra cost that they are causing is just a apology – an apology is only valid if you learn from your mistake and dont do it again