Takealot.com complaint: Refund for returned items outstanding since December 2021 and One order send back to Takealot by mistake still not delivered back
Filed 12 Feb 2022 by isidore
1. I bought antifog size L masks, I returned them and ordered size M mask.
The refund for returned masks is still outsanding since December 2021.
2. My order with size M mask was delivered to my place on 11122021 when I was out of the country. Takealot sent me a request to return a mask size L that was never delivered. My family returned the size M masks order on 13122021.
I have contacted Takealot so many times. Every time I log a complain I get a new consultant to assist me and they ask exactly the same questions than the previous one.
For almost three weeks, no one is attending to me. My phone calls are just a waste of money as I get to listen to a music for hours.
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