Takealot.com complaint: Damaged Goods Received – No feedback nor response

Name: Damaged Goods Received - No feedback nor response
Item: Takealot.com
Author: Nic

Open 4 Feb 2022 139 views Retail Company

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Filed 4 Feb 2022 by Nic

Fridge ordered and paid for was delivered damaged – delivery team refused to take the unit back. I’ve now lodged three return requests and not so much a word from Takealot. No wonder they don’t have email addresses or contact numbers

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Case details

Status: Open
Company: Takealot.com
Filed: 4 Feb 2022
Desired resolution: Acknowledge my complaint - deal with it - exchange the damaged unit for a new replacement one
Problem: Fridge delivered damaged, returns ignored
About: fridge

Progress

Filed
Company notified
Company replied
Resolved

4 Feb 2022 Complaint filed and published
4 Feb 2022 Message from Bizzy: we notified Takealot.com about this complaint.

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