Takealot.com complaint: Not replacing an ordered item

Name: Not replacing an ordered item
Item: Takealot.com
Rating: 1
Author: Jabulane

Open 17 Apr 2023 86 views Retail Company

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Filed 17 Apr 2023 by Jabulane

Ordered a 15kg GetUp hex dumbbell on special, they delivered a 10kg, I returned the 10kg and asked for a replacement, they said the product is no longer available, but I can see it on their website, I can even buy it again but they need to honour they word and give me what I bought from them

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Case details

Status: Open
Company: Takealot.com
Filed: 17 Apr 2023
Rating: 1/5
Desired resolution: Replace my item, I don’t want a refund
Problem: Wrong dumbbell weight, replacement refused
About: dumbbell

Progress

Filed
Company notified
Company replied
Resolved

17 Apr 2023 Complaint filed and published
17 Apr 2023 Message from Bizzy: we notified Takealot.com about this complaint.

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