Takealot.com complaint: Item cancelled

Name: Item cancelled
Item: Takealot.com
Rating: 1
Author: Linda

Open 3 Nov 2022 104 views Retail Company

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Filed 3 Nov 2022 by Linda

I purchased and paid for a mouse for my laptop. A few days later I was told that the order was canceled as it was put of stock. Only to discover when I checked, that the item is very much in stock, but the price has been increased. Is this not unethical, considerinf I had already paid for the product at the old price?

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Case details

Status: Open
Company: Takealot.com
Filed: 3 Nov 2022
Rating: 1/5
Desired resolution: I was refunded, therefore no resolution. However, I will be very wary of ordering from them in future, if this is their standard practice.
Problem: Paid order cancelled, relisted at higher price
About: laptop mouse

Progress

Filed
Company notified
Company replied
Resolved

3 Nov 2022 Complaint filed and published
3 Nov 2022 Message from Bizzy: we notified Takealot.com about this complaint.

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