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Takealot.com complaint: Delivery cancelled

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Filed 7 Feb 2023 by Louize

Good day, my order 122827871 delivery has been cancelled due to the following reason: incorrect courier facility. This is totally unacceptable as i was promised delivery today 7 Feb and have been waiting for this order for over a week.
If incorrect courier facility was used this is not my problem, Takealot still needs to make sure my order is delivered on the promised delivery date! I have sent numerous emails to ask that my parcel be delivered to Takealot. Rembrandt Mall in Paarl, but i have had no response. I especially came to office today for my order to be delivered.
Why was i not contacted via cell phone in advance to be advised of the problem.
I am very unhappy with this delay.
Regards
Louize Scheepers
083 724 8129

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