Takealot.com complaint: DELIVERY: 122222340

ON 27012023 MY DELIVERY ARRIVED DAMAGED. THE DRIVER CONTACTED HIS MANAGER AND WHILST THEY WERE BUSY ON THE PHONE I WENT INSIDE MY OFFICE TO FETCH MY OWN PHONE..ON MY RETURN I DISCOVERED THAT HE JUST LEFT. I CONTACTED THE TAKEALOT GEORGE BRANCH AND THEY INFORMED ME THAT THIS SPECIFIC DELIVERY CAME FOR PORT ELIZABETH BUT THAT THEY WILL IMMEDIATELY EMAIL THE MANAGER THERE AND ASK TO CONTACT ME. UP TO DATE I HAVE NOT RECEIVED ANY FORM OF FEEDBACK.
TODAY, 01022023 MY DELIVERY ARRIVED AND IT WAS THE SAME DAMAGED GOODS THEY TRIED TO DELIVER ON 27012023. I HAVE TRIED THE CUSTOMER SERVICE NUMEROUS TIMES, BUT NEVER SUCESSFULLY GETS TROUGH TO AN AGENT.
THIS IS BY FAR THE WORST SERVICE I HAVE RECEIVED FROM TAKEALOT. I DONT UNDERSTAND HOW ANY WAREHOUSE CAN ALLOW DAMAGED GOODS TO GO OUT ON DELIVERY…NOT ONCE BUT TWICE!!!

MY CONTACT DETAILS
[email protected]
082 772 3556