Taco Bell complaint: Stale food, not what I expected

Name: Stale food, not what I expected
Item: Taco Bell
Rating: 1
Author: Kiendra

Open 14 Sep 2020 288 views Fast Food / Delivery

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Filed 14 Sep 2020 by Kiendra

I ordered a crunchwrap supreme meal, and the hard shell taco was stale. The crunchwrap felt like it only had lettuce in it. It really seemed low quality, and that they didn’t care about my order.

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Case details

Status: Open
Company: Taco Bell
Filed: 14 Sep 2020
Rating: 1/5
Desired resolution: I'd like a full refund because this is the second time I've had taco bell this week where they'd done something wrong. The first time they put beans in my food after I specifically asked them not to. They did replace the meal, but I'm at the point of never returning to Taco Bell for food after this.
Problem: Stale taco shell and skimpy wrap filling
About: taco meal

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Company notified
Company replied
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14 Sep 2020 Complaint filed and published
14 Sep 2020 Message from Bizzy: we notified Taco Bell about this complaint.

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