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Taco Bell complaint: Employee told me off because I wanted to file a complaint

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Filed 17 Sep 2022 by Jeff

I placed an order 956401 on their app. I came to their drive thru to pick up my order. I was told I had to come in the store because there were 3 orders placed. I waited far too long in the restaurant and saw the car ahead of me and 2 additional cars leave with their orders. When I finally got my order, I asked how I could file a complaint and 1 employee spoke up and asked why. I then asked for a manager [there were 4 managers] and a total of 7 employees. She proceeded to tell me off. One employee accused my of making a racial slur. I did not. What gives their employees the right to tell off customers for simply wanting to file a complaint. I WILL NOT TOLERATE being yelled at by one of your employees. I demand a call by the owner!!!!

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