Filed 4 Jul 2023 by Wai
I put in my clothings, passport, boarding pass, backpack in 3 trays and I watched them went into the tunnel for x-ray inspection. Only 2 of the tray went through and the remaining tray with my jacket in it was missing. I raised my complaint immediately but nobody paid attention to my complaint. Some time later the jacket was returned to me from another tunnel. The staff there told me a lady pushed that tray to another tunnel but I do not believe it because I personally watched the 3 trays went into the same tunnel.
Preliminary inspection showed there was nothing missing but some papers containing important messages had been opened. I believe the above acts were done deliberately to get those information. I strongly asked you to investigate this event so as to prevent it from happening again.
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