My complaint:
I just arrived from Edmonton on Flight WO183. After landing and getting ready to unload, the flight attendent came over the intercom and listed the rules about unloading. Stay in your seats unload row at a time etc. People were not obeying the rules. They were standing up, walking up to the front out of turn, removing masks and the flight crew did nothing. I fly with your company often. I was on the same flight a few weeks ago and things were much different.
I will be on the same flight agin in the next couple weeks.
Thank you
Suggested solution:
Have your staff enforce the rules.