Swiss Chalet complaint: Wait time

Name: Wait time
Item: Swiss Chalet
Author: Blair

Open 15 Feb 2021 182 views Restaurants

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Filed 15 Feb 2021 by Blair

Ordered two Swiss chalet specials in Valentine’s Day.Paid by MasterCard over phone for pick up at 4:30.Drove in Sydney which took 25minutes.Waited in line for almost an hour.Drove home (another 25minutes)Meal was cold.Wint do that again.

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Case details

Status: Open
Company: Swiss Chalet
Filed: 15 Feb 2021
Desired resolution: Have a better system and a meal voucher would be good.
Problem: Hour-long pickup wait, meal cold
About: takeout meals

Progress

Filed
Company notified
Company replied
Resolved

15 Feb 2021 Complaint filed and published
15 Feb 2021 Message from Bizzy: we notified Swiss Chalet about this complaint.

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