Swiss Chalet complaint: ordering
Filed 24 Jan 2021 by Yolanda
Called to order from Swiss chalet as I had 50 dollar gift card, I checked prices on line you could order a family meal 29.99 and get a extra whole chicken for 5 dollars. I proceeded to order, on now the chicken was 33.99 not 29.99 and was told that only one store in Aurora had the special for the extra chicken for 5 dollars. No where on the website did it say Aurora.and no where did it say there was a delivery charge for the family meal.I was on the phone for 36 minutes , I asked to speak to the supervisor, no one came to the phone. As I was speaking someone hung up on me. In my opinion, this was the worse customer service I have ever experienced.
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