Swiss Chalet complaint: Incomplete order

Complaint from sharongoodfield@hotmail.com reported on 09 January 2022 about Swiss Chalet

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My complaint:

Order371751111 CHK 9621 Delivered 182022 from Swiss Chalet. I called Swiss Chalet and they told me to contact you. We ordered 2 hot chicken sandwhiches. Delivered with no gravy at all, but had 4 containers of sauce. What happened to the gravy??????

Suggested solution:

Not sure, but a hot chicken sandwhich is not good without the gravy.

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