Swiss Chalet complaint: fries dry and over-cooked as well as the chicken legs

Complaint from cgalea203@gmail.com reported on 06 June 2021 about Swiss Chalet

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My complaint:

went into your store for take out at 3:54pm Saturday June 5
and ordered 6 leg dinner and we were quite disappointed that
the fries and chicken legs were all dried and overcooked.
perhaps they were left overs and just sitting there.
access code 5261-56584-07672

Suggested solution:

please review this matter and resolve as you see necessary
we come to your store often but this is disappointing

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